Essence M.

Essence M. has a diverse work experience spanning multiple industries and roles. Essence is currently working as a Customer Success Manager at AutoRABIT since 2022. Prior to that, they worked as a Client Success Manager at Bright Funds from 2021 to 2022. From 2019 to 2021, Essence was a Business Analyst at Avanade.

Before that, Essence worked at Microsoft in various roles. From 2017 to 2019, they served as a Sales Specialist Retail Partner Stores. In 2017, they briefly worked as a Consumer Services Manager and prior to that, they worked as a Consumer Services Advisor from 2014 to 2017.

Essence also has self-employment experience as a Freelance Technical Support, Web Design, and Social Media Coordinator from 2008 to 2014. Essence worked as a Customer Relations Agent at General Dynamics Information Technology in 2013, and as an Educational Technology Specialist at Illinois State University from 2012 to 2013.

Essence M. has a diverse education history and multiple certifications. From 2009 to 2011, they attended Bradley University, where they studied Interactive Media. Then in 2013 and 2014, they attended Illinois State University, focusing on Graphic Design.

In terms of certifications, Essence has obtained various qualifications. In 2016, they became a Retail Certified Professional through Intel Corporation. In 2019, they earned the Microsoft Certified: Azure Fundamentals certification from Microsoft. In 2020, they obtained the Microsoft 365 Certified: Fundamentals certification, also from Microsoft.

More recently, Essence acquired two certifications in 2023. Essence became a Salesforce Certified Administrator (SCA) from Salesforce and achieved the Certified Customer Success Manager (CCSM) Level 1 qualification from SuccessHACKER.

Additionally, Essence holds a certification titled "77-725: MOS: Microsoft Office Word 2016: Core Document Creation, Collaboration and Communication" from Microsoft. Essence also possesses a DiscoverOrg Certification for Sales, although the specific details regarding its obtained month and year are not provided.