The Customer Success Team at Blackbaud is dedicated to maximizing the value and impact of Blackbaud’s software and services for nonprofit organizations. This diverse team collaborates across various disciplines, including account management, engineering, compliance, fintech, training, and support, to ensure customer satisfaction, retention, and optimal use of the company’s solutions. By leveraging their expertise in operations, sales, technology, and strategic management, they help clients achieve their missions and enhance their operational efficiency.
Alyssa Padgette
Team Lead, Revenue Accounting
Becky Kimball
Solutions Architect, Senior Pr...
Beth Charland
Team Lead, Customer Support
Catherine Rojo
Instructional Designer, Curric...
Christina Ferguson
Sr. Manager, Services PMO
Dan Keyworth
Vice President, Customer Succe...
Daniel White
Principal Counsel, Privacy
Darren Hazeltine
Enterprise Account Executive, ...
Dennis Kong
Principal Availability Manager
Doug S.
Vice President Of Sales
Eli Dutcher
Senior Manager, Portfolio Lead
Elyn Roberts
Sr. Manager, K12 Enterprise Sa...
Gina Myers
Global Payments Partner Manage...
Heather Lacy
Operations Manager / Chief Of ...
Jacqui Wishart
Senior Manager - Optimization ...
Jason Perkins
Leader, Strategic Retention
Jennifer Douville
Renewals Manager | Corporation...
Jerry Needel
Vice President, Fintech And In...
Jewell Willett
Senior Manager, Corporate Impa...
Jim Steiner
Sr. Principal, Customer Succes...
Jiska Ford
Senior Principal Account Execu...
John A.
Manager, Operations Engineerin...
Justin Dearing
Information Security Manager
Larry Mishkin
VP Engineering - Shared Servic...
Leann Drake
Principal Instructional Design...
Lindsay Fox
Global Payments Manager
Matt Cruse
Manager, Service Operations
Matt Lacy
Senior Principal, Value And Im...
Richard M Harris
Senior Project Manager
Shanna Walsh
Critical Response Center, Prin...
Skip Steele
Regional Vice President, Marke...
Stephen Foster
Senior Principal Account Execu...
Tara Taylor
HR Business Partner, Principal
Taylor Farrell
Team Lead, Order To Cash Opera...
Thomas Sayles
Sr Director Global Credit And ...
Tom Sienkowski
Senior Principal Account Execu...
Tracey Bozzelli
Vice President Of Sales, Healt...
Will Shelton
Senior Principal Account Execu...
William Stansbury
Vice President Of Services And...
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