Full-time · Calgary, CA
Title: Area Manager, North
Location: Calgary, Fort St. John, Grande Prairie
Job Accountabilities
Lead, Manage, Accountable (15% Allocation)
Lead
· Team Leadership: Inspire, motivate, and lead a team of professionals, ensuring a collaborative and high-performance work environment.
· Safety Leadership: Promote a strong safety culture and ensure compliance with all safety regulations and procedures.
· Change Management: Lead and manage change within the organization, ensuring smooth transitions and minimal disruption.
Manage
· Resource Management: Oversee the allocation and efficient use of resources, including personnel, equipment, and budget.
· Performance Management: Conduct regular performance reviews, set clear objectives, and provide constructive feedback to team members.
· Compliance: Ensure all operations comply with industry standards, legal regulations, and company policies.
Accountable
· Financial Accountability: Manage the budget for the area, ensuring cost control and profitability.
· Reporting: Provide regular updates and reports to senior management on the performance, challenges, and progress of the area.
· Decision-Making: Make informed decisions that align with the company's goals and objectives, and take responsibility for the outcomes.
Project Management (50% Allocation)
Planning and Execution
· Project Planning: Develop detailed project plans, including timelines, milestones, and resource allocation.
· Execution: Oversee the execution of projects, ensuring they are completed on time, within scope, and within budget.
· Risk Management: Identify potential risks and implement mitigation strategies to minimize impact on project timelines and outcomes.
Quality Control
· Quality Assurance: Ensure all projects meet quality standards and client specifications.
· Continuous Improvement: Implement and promote continuous improvement practices to enhance project delivery and performance.
Coordination and Communication
· Stakeholder Coordination: Coordinate with internal and external stakeholders, ensuring effective communication and collaboration.
· Progress Reporting: Provide regular progress reports to clients and senior management, highlighting achievements and addressing any issues.
Client Management (10% Allocation)
Relationship Building
· Client Relationships: Build and maintain strong relationships with key clients, ensuring their needs and expectations are met (Area Based)
· Client Communication: Maintain regular communication with clients, providing updates and addressing any concerns promptly.
Service Delivery
· Client Satisfaction: Ensure high levels of client satisfaction by delivering projects and services that meet or exceed expectations.
· Problem Resolution: Address and resolve any client issues or complaints in a timely and effective manner.
Account Growth
· Upselling and Cross-Selling: Identify opportunities to expand services within existing client accounts.
· Client Retention: Implement strategies to retain clients and secure long-term business relationships.
Office Management (20% Allocation)
Administrative Oversight
· Office Operations: Oversee the daily operations of the offices, ensuring a productive and efficient work environment.
· Facilities Management: Ensure the office facilities are well-maintained and meet the needs of staff and clients appropriately.
HR Management
· Recruitment: Liaise with Team Services in the recruitment and onboarding processes of new staff members.
· Employee Development: Promote continuous professional development and training opportunities for staff.
Compliance
· Policy Implementation: Ensure company policies and procedures are effectively implemented and followed in the office.
· Health and Safety: Maintain a safe and healthy work environment, complying with all health and safety regulations.
Business Development and Marketing (5% Allocation)
Market Expansion
· Business Development: Identify and pursue new business opportunities to expand the company's market presence.
· Partnerships: Develop strategic partnerships and alliances to enhance business growth.
Networking
· Industry Events: Represent the company at industry events, conferences, and trade shows to build brand awareness and establish industry connections (Area Based)
· Professional Networks: Build and maintain a strong network of industry contacts and influencers.
Candidate Qualifications:
5+ years of experience working in Surface Land as a Land Agent or Project Manager
Experience coordinating projects and managing a team of Land Agents and Analysts
Knowledge of all activities and processes related to the acquisition process of surface land projects in Alberta (British Columbia would be considered an asset)
Permanent Alberta Land Agent License would be considered an asset
Exceptional organization and highly detail oriented individual
Strong reputation and eager industry involvement
Efficient problem-solving skills
Proactive, action oriented individual
Business acumen
Must have experience or training in the use of spreadsheets, word processing and other standard computer applications (proficiency with Microsoft Office is an asset).
No Oil and Gas or Energy Sector experience required, however a strong background in managing people, offices and culture valued
Must have capability to travel between our Fort St John and Grande Prairie offices as needed and at a minimum be in those offices 2 weeks a month.
Why Canada West Land Services?
We are a positive, culture driven land broker providing quality solutions through a focus on strengthening relationships. We strive to put the right people in the right chairs and provide them with the necessary resources to grow and succeed as both individuals and teammates.
Reliable. Authentic. Accountable. Adaptable. Team.
These are our core values. If you share the same passions and would like to be a part of our dynamic team, please submit your resume today.