Sergio Rodriguez

Sergio Rodriguez has a diverse work experience spanning over several companies and industries. Sergio most recently worked at Clicars as the Head of Customer Service, a position they have held since November 2020. Prior to that, Sergio worked at Hertz as a Supply Chain & Distribution analyst, where they were responsible for optimizing fleet distribution and analyzing processes to improve revenue. Before their time at Hertz, they worked at Conduent as the Marketing & Customer Care Iberia Coordinator for PSA Finance group. In this role, they managed a team of over 100 agents, tracked performance, and worked with various departments to optimize efficiency. Sergio also has experience in supervisory roles, having worked as an Alarm Monitoring Center Supervisor at both Securitas Direct by Verisure and Prosegur. In these positions, they managed a team of operators, analyzed performance, and acted as a link between customers and security providers. Additionally, Sergio has administrative experience from their time at Logesta, S.A. as an Administrative Assistant and at Entelgy as an Administrative Manager. Sergio also started their career as a Junior Account Executive at Órbital BBDO.

Sergio Rodriguez's education history is as follows:

- From 2002 to 2007, they attended Universidad Rey Juan Carlos and obtained a Bachelor of Business Administration (B.B.A.) degree with a field of study in Marketing.

- In 2007, they enrolled in LUT University and completed a Bachelor of Business Administration (BBA) degree in Marketing in 2008.

- Sergio also obtained a Certificate in Advanced English C1 from the University of Cambridge, although the start year and end year for this certification are not specified.

- In 2016 and 2017, they attended Universidad Nacional de Educación a Distancia - U.N.E.D. and completed a Curso Superior de Dirección y Gestión de Seguridad Integral with a field of study in Seguridad.

- Additionally, they participated in ThePower Business School's Programa ThePowerMBA, although the start year and end year for this program are not specified.

Sergio Rodriguez also has additional certifications, including:

- In September 2022, they obtained certifications in Google Dashboards and Google Space from ThePower Business School.

- In September 2020, they obtained a Cambridge Certificate in Advanced English C1 from the University of Cambridge.

- In May 2020, they obtained a certification in "Cómo dirigir el servicio de atención al cliente" from LinkedIn.