John Henson

Vice President Customer Experience at Conn's HomePlus

John Henson has extensive work experience in various leadership roles within the customer service and operations sector. John is currently working as the Vice President of Customer Experience at Conn's HomePlus since August 2021. Prior to that, they served as the VP of Operations at iQor from September 2016 to August 2021. John also worked as the Managing Director at Real Time Resolutions, Inc. from June 2014 to August 2016. Before that, they were the Site President at ARS National Services from October 2012 to May 2014. John served as the Vice President of Operations at Citibank from June 2010 to October 2012. John held the position of VP, Vendor Management (Agency and Attorney) at Citi from June 2008 to 2010. In addition, they worked as the Department Manager - Retail Recovery at US Bank in 2006 and as a Team Coach at Discover Card from 2000 to 2004.

John Henson attended Liberty University and obtained a Bachelor of Applied Science degree. No further information regarding their education history is provided.

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Timeline

  • Vice President Customer Experience

    August, 2021 - present

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