Kelley Ross

Customer Success Manager at CrowdRiff

Kelley Ross has held a variety of roles since 2010. Kelley began their career as a Camp Coordinator and Instructor at Pure Academy. In 2014, they held roles as an Office Administrator at WR Detasseling Ltd. and an Annual Giving Call Center Representative at Wilfrid Laurier University. From 2015-2017, they worked at RE/MAX as an Administrative Assistant, where they acted as a liaison between agents and their clients, prioritized tasks, coordinated inventory orders, maintained databases, scheduled appointments, and managed a multi-line telephone system. Kelley also facilitated training for new administrative staff and adopted additional responsibilities when senior staff resigned. In 2018, they were an Event Specialist at Big Brothers Big Sisters of Waterloo Region. In 2020, they were an Onboard Specialist at CrowdRiff and a Customer Success Manager at ContactMonkey, where they facilitated communication and relationship building in the workplace. Currently, they are a Customer Success Manager at CrowdRiff.

Kelley Ross attended Wilfrid Laurier University from 2011 to 2016, where they obtained an Honours Bachelor of Arts in Psychology.

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