Manny Souza has a diverse work experience that spans various roles and industries. Manny is currently a Channel Account Manager at Customer.io, where they support agencies that use the company's data-driven messaging tool. Prior to this, Manny worked as a Partnership Executive at BairesDev, where they presented the referral partnership program to C-suite executives and managed partner accounts. Manny also co-founded grupo eduque-se, where they designed and delivered training to professionals and achieved a high customer satisfaction rate. Before that, Manny was the Head of Operations at Papo de Universitário, where they managed large conferences and delivered communication skills training. Manny also served as a Business Intelligence Manager at Experiência de Sucesso, where they coordinated meetings and closed contracts with corporate clients. Manny's earlier experience includes being a Local Committe President and Talent Manager at AIESEC no Brasil, where they managed an office and implemented social impact projects.
Manny Souza completed their Bachelor's degree in Economics from Universidade Federal de Pernambuco from 2010 to 2015. Additionally, they pursued further education and is currently working towards obtaining a Master of Business Administration (MBA) with a specialization in People Management from Centro Universitário UNIFAFIRE, which started some time prior to 2022 and is expected to be completed by that year. In terms of certifications, they acquired the Software Development Fundamentals certificate from IGTI in October 2021 and the Sales Development certificate from Reev in May 2021.
January, 2022 - present
Vice President, Customer Experience GES Central at Cisco
Sales Support Executive at Assiduus
Client Success Manager - Forward Thinker | Digital Transformation Evangelist at ISHIR
Account Manager at Maze
VP Of HR (engagement/ Culture, De&i, Talent Acquisition & Workforce Development) at ADM