Quentin Lassalle

Customer Success Manager at Customer.io

Quentin Lassalle has a diverse work experience spanning various roles and industries. Quentin began their career as a Recruiter at IFCV - Formation en Alternance in 2010 and then worked as a Customer Service Representative at Office de Tourisme Hossegor in 2012. In 2013, Quentin served as a Tourist Guide at Montaigut Castle, followed by a role as a Marketing Assistant at MountVacation in 2014.

In 2016, Quentin joined Berlitz Corporation as a French Teacher and also served as a Customer Care Professional at Kiwi.com during the same period. In 2018, they transitioned to a Sales Logistics Specialist position at Eurosender, where they managed client relationships and prepared quotes.

From 2019 to 2021, Quentin worked as a Customer Success Manager at Zemanta, an Outbrain company, where they played a crucial role in managing client relationships and driving revenue growth for agencies like Publicis, Havas, and WPP. Following this, in 2022, they worked as a Customer Success Manager at Cosuno, acting as the main point of contact for B2B clients and guiding them in the utilization of the tool to meet their business needs.

Currently, Quentin is working as a Customer Success Manager at Customer.io, starting in 2023. The details about this role, such as the start date and end date, are not provided in the given information.

Overall, Quentin has demonstrated a strong ability to build and maintain client relationships, deliver ongoing value, and adapt to different industries.

Quentin Lassalle has a diverse education history. Quentin first obtained a DUT Social Careers, City Planning and Touristic Development degree from Université Montesquieu Bordeaux 4, which they completed between 2011 and 2013. Following this, Quentin pursued a Bachelor's degree in Gestion des services de tourisme et voyages at Universidad Rey Juan Carlos, which they finished in 2014.

Quentin then decided to further their education and obtained a Master's degree in Économie from the University of Ljubljana, Faculty of Economics. Quentin studied there from 2015 to 2018.

In addition to their academic achievements, Quentin has also earned several certifications. These include Learning SQL Programming, Excel 2019 Essential Training, Excel Essential Training (Office 365), How to Use LinkedIn Learning, and Learning Excel 2019. These certifications were obtained from LinkedIn, with the most recent obtained in 2019.

Links

Previous companies

Eurosender logo
Berlitz Corporation logo
Cosuno logo
Zemanta logo

Timeline

  • Customer Success Manager

    January, 2023 - present