Customer Support and Success Team

About

The Customer Support and Success Team at Deliverect is responsible for ensuring a seamless and positive experience for clients utilizing their software. They provide technical support, manage customer accounts, oversee customer onboarding, and maintain ongoing client satisfaction. The team collaborates closely with customers to address technical issues, facilitate implementations, and support growth through tailored solutions and proactive customer engagement.


Team members

Adam Roberts

Senior Sales Engineer

AN

Adjani Nankivell

Implementation Consultant

AT

Alejandra Tercero

Technical Support Agent

AT

Alexandra Traistaru

Implementation Consultant (tec...

Alyssa O’Hara

Technical Account Manager

Amro Ahmed

Technical Support And Onboardi...

Ana Herrán Funes

Growth Partner Manager

Anaïs Sananikone

Customer Launch Specialist

Ashley Robin van der...

People Experience Coordinator

BL

Barbara Lambert

Customer Success EMEA

BT

Benjamin Troisi

Implementation Consultant/ Tec...

Brandon Villasmil Al...

Technical Support Agent

CP

Camila Andrea Achury...

Implementation Consultant

Camila Brughera

Technical Account Manager

CM

Charlie McGrath

Customer Success Manager

CA

Christian Atanga

Implementation Consultant ( En...

CO

Christian Osmundsen

Head of Customer Experience

CF

Christopher Fernande...

Technical Support Agent

CL

Céline Leclef

People Experience Coordinator

CC

César Alexander Guer...

Technical Support Specialist

Ed Leurebourg

Operations Manager - Customer ...

ES

Eduardo Fernández Sa...

Implementation Consultant (tec...

EA

Eslam Ahmed

Technical Support Associate

FJ

Fay San Jose

Customer Success Manager

Fernando Nájera

Technical Account Manager | LA...

FN

Fien Neyrinck

Growth Account Manager

IL

Ian Cardiel García d...

Trilingual Technical Support A...

Ismael Martinez Mora...

Technical Support Agent

Jessica Rees

Customer Success Manager

JL

Juan Lombardi

Technical Support Agent

JB

Juliana Sanchez Blum

Growth Account Manager

Kervin Delos Santos

Technical Support Specialist

Khaled Alsaleh

Senior Technical Support & Onb...

Kirsten Goodall

Senior People Experience Coord...

Leslie Lopez

Growth Account Manager

Mali Parry-Owen

Customer Experience Project Ma...

Maria Guadalupe Buit...

Enterpise Tecnical Support Age...

Marina Yorgova

Investigation Support Speciali...

MK

Mark Kelly

Senior Account Manager

MC

Mathilde Cogné

Customer Experience

Max Doyoung Lee

Investigation Support Speciali...

MT

Mayukh Tej

Technical Account Manager

Meliha Özdemir

Customer Success Coordinator

Melodie Herman

Customer Success Manager Admin...

MB

Michael Bonetta

Customer Success Manager

Michele Fortunato

Technical Account Manager

MN

Montserrat Galindo N...

Customer Success Manager

OA

Ofelia Ramirez Arreo...

Customer Success Coordinator L...

Oliver Wheller

Technical Account Manager

OR

Oswaldo Ramones

Customer Success Manager Team ...

Pablo Salvadores Bra...

Organization, Rewards & Analyt...

PM

Pierre Mifsud

Customer Support Team Lead - E...

RE

Rabbab Sayed El-Kahk...

Sales Development Representati...

Raquel Inwentash

Growth Partner Manager, North ...

RS

Raul Sardinas

Technical Account Manager

Rawan Abou Mrad

Growth Partnerships Manager

RP

Richard Price

Global Head of Enterprise & Mi...

RC

Rodrigo Manzano del ...

Investigation Support Speciali...

RH

Romain Herubel

Technical Project Manager

SD

Samantha D.

Customer Success Manager, Grow...

SH

Sandra Bou Hamdan

Technical Account Manager

Santiago Antón

Technical Project Manager | Pa...

TG

Taher Ghaly

Customer Experience Training S...

Valérie Gerets

Team Lead Customer Success Man...

VB

Veronica B.

Implementation Consultant

YA

Yazed A.

Growth Partnerships Manager

YB

Yetunde B.

Technical Account Manager

ZS

Zeno Francesco Salam...

Technical Account Manager | En...

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