Gordon Morrison has over 20 years of experience in various leadership and directorial roles in the customer service and operations field. Gordon has worked for companies such as British Gas, South Staffs Water, and Diligenta. In their roles, they have been responsible for improving customer service, delivering change, and creating and implementing customer contact systems. Gordon has a proven track record of driving customer satisfaction, implementing continuous improvement initiatives, and delivering successful outcomes for large customer bases.
Gordon Morrison's education history includes multiple degrees and certifications in various fields. Gordon attended the Chartered Institute of Management Accountants from 1990 to 1994, where they obtained a degree in Management Accountancy through the Chartered Exams. Prior to that, from 1987 to 1989, they studied at the Central College of Commerce in Glasgow, completing a Certificate and Diploma in Administration Management. In 1986, Gordon earned a BTEC Diploma in Grocery Distribution from the Institute of Grocery Distribution. Additionally, from 1983 to 1985, they pursued Business Studies at the Glasgow College of Technology, culminating in an SHND degree. Before beginning higher education, Gordon attended Strathaven Academy, which is the extent of the available information. Furthermore, they participated in the common purpose program, although no specific details about it were provided.
April, 2020 - present
Head Of Customer Contact at Abri Group
Head Of Customer Contact - Housing Services at Accent Group Limited
Head Of Customer Contact - Repairs at Accent Group Limited
Head Of Customer Contact at GreenSquareAccord
Head Of Customer Contact at Tesco Mobile