Dott
Operations Coordinator (they/she/he) Copenhagen Region

Operations Coordinator (they/she/he) Copenhagen Region

Operations · Denmark

Job description

Here at Dott, we believe in a future where our cities are free from cars and pollution. With our on-demand e-bikes and e-scooters, we want to help co-create liveable cities where space is given back to people. We dream of cities where it is easy to move from one place to another with less congestion and more socialisation. All work we do is to continue reaching for our mission, to free our cities with clean rides for everyone.

We have recently closed a financial transaction to merge with Tier. Together we create the European champion of shared micro-mobility, with revenues of €250m, supporting over 125M trips a year in more than 20 countries.

THE ROLE AND YOUR IMPACT AT TIER-Dott

Oversee the daily in and out-of-warehouse operations in Copenhagen Region;
Supervise in-house in and/or out-of-warehouse teams;
Manage day-to-day topics with external operations partners particularly in regards to basic recurring performance and success metrics;
Take responsibility of fleet management in the market including but not limited to monitoring and tailoring automations, task creations, and vehicle state management;
Supporting the Operations Manager to work towards ensuring business continuity and efficiency in regular operations;
Utilise and implement guidance from relevant stakeholders, including but not limited to Business Operations Managers and relevant HQ teams;
Perform task work (IW or OOW) as required;
The precise distribution of responsibilities will correspond to the the evolution of the business and market presence.

YOU’LL FIT GREAT WITH THESE SKILLS AND QUALIFICATIONS

Good experience and feeling comfortable working on the computer, smartphone and using apps in general. G-suite experience and knowledge preferred;
Flexibility to support and directly address tasks inside and outside of the warehouse, collect, redistribute, and swap the batteries of our vehicles, check and document any damage or repairs needed;
English skills are mandatory / local language knowledge is a nice to have;
Ability to work conscientiously and with a focus on safety;
Flexibility to work on a shift schedule, including weekends and evening shifts;
Prior experience in delivery, warehousing, logistics, repair, or back office roles is valuable (including internships);
Knowledge of performing administrative tasks is valuable;
Prior experience in maintenance and repair is valuable;
A valid driver’s licence (type B).

THIS MAY INSPIRE YOU

We embrace change in our cities, our work, and ourselves. We empower each other to make a lasting impact. We spark meaningful connections by fostering a supportive community. We succeed by adapting the way we work.

Unlock the Change

Check out our EVP Video Here

Benefits & Policies*:

🚀 Employee Stock/Equity plan

💰 A fair, mid-market salary package

🧑‍💻 Weekly All-hands meetings

🧘 Mental health support with Open-up

🫂 Employee Resource Groups

🪹 Pension scheme

👶 Parental policies

🏡 Hybrid or Remote Work Policy (depending on location)

🌎 Short-term Remote Work Policy

🏞️ Sabbatical Policy

🪑 Work from home budget (* benefits will vary based on the country and position)

(* benefits will vary based on the country and position)

Equity, Diversity, and Inclusion (ED&I) Statement
Dott is an equal-opportunity employer and aims to be intentional in our ED&I strategy. We operate throughout Europe in the hometowns of countless people, including our employees. To truly free OUR cities, we must have a workforce that not only understands the unique needs of our cities but also represents the diversity within them. To support all our employees to be their authentic selves, we have a zero-tolerance policy for discrimination and harassment in any regard.

Data Privacy
At Dott, we respect fundamental privacy rights. We process your personal data per the requirements of the General Data Protection Regulation ("GDPR"). Read our Applicant Privacy Statement for a clear explanation of how we process your personal data. (https://ridedott.com/applicant-privacy-statement/)