Melinda Mierek

Director: Client Support Team Strategy at Edward Jones

Melinda Mierek is an accomplished professional with extensive experience in client support, service learning, and quality enablement, currently serving as the Director of Client Support Team Strategy at Edward Jones since June 2014. In this role, Melinda leads strategies to enhance the capabilities of over 16,000 client support team members and create an empowering work environment. Previous positions include leadership in service talent planning, operations training, and service quality management across various organizations, including Thomson Reuters and WorldCom. Melinda actively engages in community service as a member of the YWCA Service Committee and a volunteer for Crisis Aid International, while also holding a board member position at Springboard to Learning. Education includes a Bachelor's degree in Business from Lindenwood University and an MBA from Washington University in St. Louis - Olin Business School, expected in August 2024.

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Previous companies

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Timeline

  • Director: Client Support Team Strategy

    October, 2023 - present

  • Director: Service Learning & Quality Enablememt

    June, 2022

  • Director: Service Talent Planning And Enablement

    November, 2018

  • Senior Department Leader, Operations & Service Training

    June, 2014