Anastasia Bormintseva

Anastasia Bormintseva is an experienced professional in customer relationship management and loyalty, currently serving as Head of CVM and Loyalty at Emerging Travel Group since August 2022. Previously, Anastasia held the position of Head of Customer Relationship Management at De Agostini Editore from December 2019 to May 2022, where responsibilities included managing CRM systems and communication strategies. From October 2014 to December 2019, Anastasia worked at MTS Group as a CRM manager, focusing on communication strategy and client analytics for mobile internet sales. Earlier experience includes a role as Loyalty and BTL specialist at Samsung Electronics and a trainee position in internal communications at Michelin. Anastasia holds a bachelor's degree from Lomonosov Moscow State University and a master's degree in Marketing Communications from the Higher School of Economics.