Danielle Coulet

Danielle Coulet has a diverse work experience. From 2019 to present, they have worked at Endrock Growth & Analytics as the Chief of Customer Experience. In this role, they ensure that clients achieve their desired outcomes by utilizing growth systems and analytics solutions. Danielle collaborates with various teams to provide a consistent and exceptional experience to clients.

Prior to that, from April 2019 to December 2019, Danielle worked at Alcaldía de Medellín as an Analista Transversal. Danielle supported economic development programs and was involved in event planning, marketing strategies, and other initiatives.

From November 2018 to February 2019, they worked at Schrijvershof B.V. as a Gerente de Cuenta, managing sales in the import and export of fruits and vegetables in the European market. Danielle conducted market research, built long-term customer loyalty programs, and established relationships with clients.

Danielle also has experience working in the banking industry. From January 2018 to July 2018, they worked at Bancolombia as a Profesional en Entrenamiento Experiencia del Cliente, where they focused on enhancing customer experience and implementing strategies to increase NPS scores. Prior to that, from July 2017 to January 2018, they worked as a Practicante Experiencia del Cliente, supporting the customer experience department.

Additionally, Danielle worked at Universidad EAFIT as a Monitora del Departamento de Comunicaciones from July 2016 to July 2017. In this role, they updated content, designed banners and web pages for various university sites.

Overall, Danielle has demonstrated experience in customer experience, project management, marketing, sales, and communications.

Danielle Coulet completed their high school education at Colegio Montessori from 2005 to 2013. Danielle then went on to study at Universidad EAFIT, where they obtained a degree in Marketing, titled "Profesional en Mercadeo," from 2014 to 2018. In addition to their degree, Danielle has obtained several certifications. Danielle completed a "Diplomado en Relaciones Publicas Corporativas" from Universidad EAFIT in January 2015. Danielle also attended the "Congreso Anual de Mercadeo - CONAMERC" at Universidad EAFIT, Centro de Educacion Continua in September 2014. Danielle further completed an "Intensive French Course B2" from ALPADIA Language Schools in November 2018. Most recently, they earned a certification in "Diplomado Estrategia de Servicio y Experiencia de Usuario " from Universidad EAFIT in August 2019. Additionally, Danielle has completed exams including the "First Cambridge English Test (FCE) C1" from Cambridge English Language Assessment and the "International General Certificate of Secondary Education" from Cambridge International Examinations, both obtained in 2013. Danielle also completed the "8 Week New Brunswick International Student Program" from the New Brunswick Board of Education in 2010. Lastly, Danielle obtained the "Diplôme d'études en langue française DELF B1" from the Ministère chargé de l'Éducation nationale, although the specific month and year are not provided.