Karen Joy Chier

Karen Joy Chier is an experienced operations leader with a demonstrated history of managing and optimizing large-scale operations across various industries. Currently serving as the Director of Operations Fulfillment at Equifax, responsibilities include enhancing operational efficiency and overseeing third-party management within scanning and imaging operations. Previous roles at Spectrum involved driving complex programs and ensuring network operations support in a 24/7 environment, while positions at Convergys and Teleperformance focused on executing operational strategies, managing sizeable teams, and achieving key performance indicators. With a strong background in project management, Karen Joy Chier has effectively utilized technologies such as artificial intelligence and machine learning to drive transformation initiatives throughout a progressive career.