Customer Success and Support

About

The Customer Success and Support team at Ex Libris, part of Clarivate, is dedicated to ensuring customer satisfaction and success with the company's cloud-based solutions for higher education and research. This team provides comprehensive support and training, assists with onboarding, and manages ongoing customer relationships to ensure effective usage of Ex Libris products. They work to promptly resolve technical issues, educate users, and provide strategic guidance to maximize the value and impact of Ex Libris solutions in academic and research environments.


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