Paolo Alvarado

Paolo Alvarado has a diverse work experience spanning over several companies. Paolo started their career at Cegedim Relationship Management as a Computer Service Representative in 2005. In 2011, they joined Ubiregi Inc as a Translator, where they translated company materials and provided assistance to Japanese staff with English matters. Paolo then moved on to NTT Communications in 2013, working as a CDN Technical Sales Engineer. In this role, they worked with a global team to provide optimized CDN solutions to global corporations and increase customer satisfaction. In 2015, Paolo joined Fastly as a Customer Support Engineer and quickly progressed to become a Support Manager, APAC. Paolo played a crucial role in improving the company's response time for support issues and assisting colleagues in other regions. Paolo also held the position of Network Engineer at Fastly before becoming the Manager, Technical Operations. Since April 2022, they have been serving as the Senior Manager, Reliability Engineering at Fastly.

Paolo Alvarado obtained their B.A degree in Japanese and Computer Science from Colgate University in 2008. Prior to that, they attended Blair Academy from 1999 to 2002. While their education history does not mention a specific degree from Harvard University, Paolo did spend some time there in 2007. In terms of certifications, they obtained an A+ certification from Comptia in March 2013. Additionally, they hold a Japanese Language Proficiency N2 certification, although the institution and exact date of obtaining this certification are not provided.