Erica Comer Anderson has extensive experience in customer success and program management, currently serving as a Senior Customer Success Manager at First Advantage since March 2013. Erica has held various roles within the company including Manager of Global Programs, Global Programs Consultant, and Helpdesk Supervisor, focusing on designing and enforcing policies to enhance productivity and manage financial aspects of the client services department. Prior to First Advantage, Erica held positions as a Team Lead & Trainer at LexisNexis Risk Solutions and an IT-Technical Consultant at Verizon Wireless, along with experience as a Commercial Escrow Processor at Fidelity National Title I.
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