Daniel White is a seasoned professional with extensive experience in customer service and operations management. Currently serving as Global Delivery Lead at Foundever since September 2024, Daniel oversees the delivery of KPIs across global markets and focuses on enhancing team capabilities and client relationships. Previously, as Business Operations Lead at Klarna, Daniel played a key role in scaling the Manchester support team, implementing processes that improved KPI results. Daniel's earlier roles include Assistant Contact Centre Manager and Team Manager at Teleperformance, where responsibilities included team leadership, employee relations management, recruitment, and compliance. Daniel's career began at Carphone Warehouse as a Customer Service Advisor, and includes positions at Barclays, The Listening Company, and Serco, showcasing a consistent trajectory in customer service excellence and operational leadership. Daniel is educated at the University of Central Lancashire and Mosslands School.