Chandra Robrock

Chandra Robrock is an accomplished professional in customer support and success management, currently serving as a Global Senior Manager at Fullstory since February 2019. With a strong background in technical support, Chandra has successfully recruited and managed teams across multiple regions, implemented processes to enhance support operations, and played a key role in the launch of new support initiatives in Zendesk. Chandra's previous experience includes serving as a Senior Manager in Customer Experience at Updater and various roles in community management and customer support, demonstrating expertise in team leadership, quality assurance, and customer relationship management. Chandra holds a Bachelor's degree in Retail Merchandising and Product Development from Florida State University. In addition, Chandra actively contributes to the Support Driven community and has volunteered as a Community Moderator for Zendesk.