Santanu Chowdhury

Service Delivery Manager at Fusion CX

Santanu Chowdhury is a seasoned Service Delivery Manager at Fusion BPO Services since September 2022, with a robust background in operations management across multiple companies. Prior roles include Senior Operations Manager at Cogent E Services and Altruist Technologies, where Santanu focused on improving business excellence and customer satisfaction. Experience at Wipro as Senior Group Manager involved managing large teams and enhancing service delivery for Google processes. Santanu has also held managerial positions at HGS, Aegis Limited, and Firstsource Solutions, overseeing substantial teams and ensuring optimal operational performance. Academic qualifications include an EMBA in Operation Management and a BHM in Hotel Management.

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