Michael Maday

Senior Director, Customer Success at Gainsight

Michael Maday has held various roles in Customer Success and Operations management throughout their career. Michael has managed teams to ensure customer success and satisfaction, while also driving growth and delivering predictable outcomes for clients. With a background in project coordination, technical sales, and customer experience strategy, Michael has contributed significantly to the success of companies like Gainsight and CareerBuilder. Michael holds an MBA from the Georgia Institute of Technology and a degree in Speech from Georgia State University.

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Timeline

  • Senior Director, Customer Success

    April, 2022 - present

  • Director Customer Success Strategic Accounts

    February, 2021

  • Regional Director Client Outcomes Strategic Accounts

    January, 2020

  • Manager Client Outcomes National Accounts

    April, 2019

  • Global Client Outcomes Manager

    February, 2018

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