Dirk Kessler

Dirk is a co-founder of Gladly and brings deep technical expertise in application architecture, system scalability, integrations and data security.

Most of his development experiences involved building solutions for specific business problems. In contrast, he’s led the development of Gladly with consumer experience at the center and a goal to abstract away all of the product’s complexity from both customer service reps and customers. Prior to Gladly, he was a Entrepreneur-in-Residence at Greylock Partners where he helped incubate the company. He was the first engineer at Vontu, the leader in Data Loss Prevention, and led the development of Vontu’s Endpoint product line. When Vontu was acquired by Symantec, Dirk was promoted to Distinguished Engineer with tenure, joining an elite group of Symantec Engineers, and focused on data security as well as mergers and acquisitions. Dirk has also worked at Claris and FileMaker, subsidiaries of Apple.

Dirk graduated from the University of Victoria, Canada, with a B.S. in Computer Science. He holds a number of patents in the fields of mobile and data security.