KL

Kathryn Lancendorfer

Enterprise Customer Success Manager at Gong

Kathryn has a strong background in customer success management, with experience in various companies such as Gong, Mixmax, and EAT Club. Kathryn (Lancendorfer) has managed a significant book of business and has demonstrated skills in client communication, product engagement, and account growth. Kathryn also has experience in working with cross-functional teams to ensure client satisfaction and success. Prior to their roles in customer success, Kathryn (Lancendorfer) gained internship experience at Harvey & Company LLC, where Kathryn (Lancendorfer) assisted in researching acquisition candidates for clients. Kathryn holds a Bachelor of Arts degree in Business/Managerial Economics from California State University, Long Beach.

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Timeline

  • Enterprise Customer Success Manager

    March 1, 2024 - present

  • Senior Mid Market Customer Success Manager

    January, 2022

  • Mid Market Customer Success Manager

    November, 2020