Lauren Mattick

Sr. Strategic Customer Success Manager at Gong

Lauren Mattick has a diverse work experience in customer success and sales roles. Lauren joined Gong in 2019 and has held various positions including Strategic Customer Success Manager, Senior Enterprise Customer Success Manager, and Enterprise Customer Success Manager. Prior to Gong, Lauren worked at Showpad from 2016 to 2019, where they served as a Senior Enterprise Customer Success Manager, Enterprise Customer Success Manager, and Mid-Market Customer Success Manager. Before Showpad, they gained sales experience at Zenefits as a Sales Development Representative, Enterprise. Lauren started their career at Oracle as an Associate Sales Representative, CX Solutions, and also had an internship at Guidewire Software as a Global Marketing Intern.

Lauren Mattick holds a Bachelor of Science degree in Agricultural Business from California Polytechnic State University-San Luis Obispo. Additionally, they have participated in a Study Abroad Program in Barcelona, Spain. Lauren has also obtained certifications from Oracle and Sandler Training, namely Oracle Sales Academy and Sandler Sales Training, respectively. The specific month and year for obtaining these certifications are not mentioned.

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Timeline

  • Sr. Strategic Customer Success Manager

    April 1, 2024 - present

  • Strategic Customer Success Manager

    December, 2021

  • Senior Enterprise Customer Success Manager

    October, 2020

  • Enterprise Customer Success Manager

    April, 2019