Valerie Capasso

Chief of Staff at GrayHair Software

Valerie Capasso has a diverse work experience spanning various roles and industries. Valerie is currently working at GrayHair Software, where they started in 2011. Valerie has held multiple positions within the company, including Chief of Staff and Manager of Shared Services. Prior to their current roles, Valerie worked as a UAT Manager and UAT Analyst at GrayHair Software. Valerie began their career at the company as a Customer Service Representative.

In 2014, Valerie also gained experience in the hospitality industry, working as a Server at Cook & Shaker. Additionally, they served as Treasurer/Executive Board Member for the Atlantic Coast Roller Girls from 2012 to 2015.

Valerie's early career includes a role as a Teller Services Manager at TD Bank Group, where they worked from 2005 to 2011.

Overall, Valerie Capasso has a well-rounded work experience with a focus on management, software testing, customer service, hospitality, and finance.

Valerie Capasso attended West Chester University of Pennsylvania from 2003 to 2005. However, no degree or field of study information is available for this period. Valerie also attended Rowan College at Gloucester County, but the specific dates and details of their education at this institution are not provided.

In terms of additional certifications, Valerie has completed several courses on LinkedIn. In October 2021, they obtained certifications in "Introduction to AWS for Non-Engineers: 1 Cloud Concepts" and "Introduction to AWS for Non-Engineers: 2 Security". In July 2020, they obtained a certification in "Incident Response Planning". In May 2020, they obtained a certification in "Improving Your Listening Skills". Additionally, they obtained a certification in "Learning ITIL®" in January 2020 and "Elasticsearch Essential Training" in December 2019, both through LinkedIn.

Links

Previous companies

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Timeline

  • Chief of Staff

    February, 2023 - present

  • Manager of Shared Services

    February, 2020

  • UAT Manager

    January, 2019

  • UAT Analyst

    May, 2013

  • Customer Service Representative

    May, 2011