Charlotte Connor

Charlotte Connor has extensive experience in quality assurance and product management within the healthcare software industry. Currently serving as a Senior QA Analyst in Research and Development at HEALTHCAREfirst since April 2007, Charlotte has contributed to projects involving firstHOMECARE and firstHOSPICE, which manage patient care and business operations. Prior to this role, Charlotte spent nearly 14 years at Lewis Computer Services, where responsibilities included leading QA teams on timely project deliveries, transitioning products from DOS to Windows, and consulting on product training and customization. Charlotte's expertise encompasses functional requirements development, project management, and corporate training.