Jerry Warren II

Jerry Warren II has a diverse work experience that spans over 13 years. Jerry began their career at Hate Hanks as a Manager Technical Support, where they provided technical support and troubleshooting assistance. Jerry also monitored agent schedules and ensured adequate coverage.

After their role at Hate Hanks, Jerry worked at Sears Holdings Corporation as a Customer Service Advocate and later as a Manager. In these positions, they assisted customers with escalated situations, served as a liaison between customers and business partners, and monitored department service levels. Jerry also organized weekly business huddles and delegated work to senior advocates.

Jerry then transitioned to Progressive Insurance, where they worked as a Commercial Lines Customer Advocate. Jerry provided first-line support and coordination for commercial accounts and resolved customer disputes. Jerry conducted interviews with customers, generated quotes, and demonstrated proficiency in software applications.

Following their time at Progressive Insurance, Jerry joined Farmers Insurance. Jerry initially held the position of Senior Commercial Lines Customer Advocate, where they supported agents in quoting new business and auditing payroll. Jerry then became a Commercial Lines Renewal Underwriter, analyzing policies, making underwriting decisions, and communicating with agents.

Currently, Jerry is employed at Hippo Insurance as a Client Relations Specialist. Jerry'sresponsibilities include providing support to clients and lenders, identifying new markets, and communicating opportunities to clients. Jerry also provides feedback to leadership to improve practices and procedures.

Overall, Jerry Warren II has acquired a breadth of experience in customer service, technical support, underwriting, and client relations throughout their career.

Jerry Warren II attended Austin Community College from 2016 to 2020. However, no specific degree or field of study was mentioned.