Carla Villoria

Carla Villoria has over 13 years of work experience in various roles and organizations. Carla'smost recent position was as the Head of Global Customer Success at Hugo, where they are currently employed. Before joining Hugo, they worked at Sama, a data annotation and collection company, where they held multiple roles including Senior Director of Global Customer Success and Director of Customer Success & Solutions Engineering. Prior to Sama, Carla worked at PATH as a Project Specialist, where they contributed to the management of a $50 million CDC-funded Global Health Security partnership. Carla also served as the Monitoring and Evaluation Manager at Mobility Outreach International, overseeing the organization's programs dedicated to providing mobility solutions in under-resourced areas. Carla began their career at Microsoft, where they held several positions including Program Manager in the Modern IT Experience and Corporate Social Responsibility Projects teams. Carla also participated in the Accelerated Professional Experience (APEX) rotational program. Carla holds a degree from Texas A&M University, where they gained research experience as an Undergraduate Research Assistant. Carla has a proven track record of leadership, strategic thinking, and delivering impactful results in their roles.

Carla Villoria has an Executive Master of Public Administration (EMPA) degree from the University of Washington, which they obtained from 2014 to 2016. Prior to that, they completed their Bachelor of Science degree in Computer Science at Texas A&M University from 2009 to 2011. Additionally, Carla has obtained certifications in Green Belt Six Sigma from Six Sigma in 2013 and Project Management Professional (PMP) from PMI Institute in 2011.