Ariana Pacheco

Ariana Pacheco has a diverse work experience, starting as a Corporate Sales Executive at Claro Panamá in 2015. Ariana then moved on to EGS - Expert Global Solutions, where they worked as a QA Analyst. After that, they transitioned to Copa Airlines as a Flight Attendant, ensuring passenger safety and comfort. Subsequently, at Mood Agencia, they served as a Project Manager overseeing design projects. Moving forward, they joined Cloudbeds, initially as a Customer Support Coach, later becoming a Senior Customer Coach, and eventually a Customer Support Team Lead. Ariana continued their career at Gorgias as a Technical Customer Support Team Lead before their most recent role at HyperGuest as a Customer Support Team Lead. Throughout their journey, they have demonstrated strong leadership, communication skills, and a customer-centric approach.

Ariana Pacheco earned a Licentiate degree in Accounting from Universidad Rafael Urdaneta in 2014. Prior to that, they completed their Science degree in Physical Sciences at U.E Colegio Antonio Rosmini in 2008. Additionally, they obtained various certifications related to communication, leadership, cybersecurity, and time management through online platforms like LinkedIn.