Ian Selvey

Ian Selvey is an accomplished customer service manager with extensive experience in the airline and cargo sectors. Currently serving as the Customer Service Manager for Cargo at IAG in Bahrain and Doha since February 2021, Selvey previously held similar managerial roles at British Airways in Abu Dhabi and Muscat, where responsibilities included leading GSA staff and ensuring compliance with operational processes. Selvey's career began in customer service roles with Jet Airways and British Airways, accumulating expertise in passenger facilitation, operations management, and safety compliance. Notable achievements include contributions to the development of emergency procedure manuals and a strong focus on safety and customer satisfaction throughout various positions. Selvey holds a Bachelor of Commerce degree from Loyola College in Chennai.