Nick Sartore

Manager, Customer Onboarding at Intiveo

Nick Sartore has extensive work experience in various customer-centric and managerial roles. Nick currently works at Intiveo as the Manager of Customer Onboarding, where they lead a team responsible for driving new ARR and optimizing the onboarding process for new customers. Prior to this role, they held positions such as Team Lead and Onboarding Manager within the same company.

Additionally, Nick has experience in revenue leadership and professional development, having worked as a Member at Pavilion, a private membership organization for commercial growth operators.

Before joining Intiveo, Nick worked at Optix as a Customer Success Manager, where they managed support requests, oversaw the onboarding process, and supported the sales team. Nick also served as a Channel Account Manager at Safe Software, where they managed partner relationships and supported channel growth strategies.

Nick's career also includes roles at IT Glue, where they worked as a Partner Account Manager, engaging and strategizing with partners to expand monthly recurring revenue. Nick also worked at BC Tech as the Manager of Member Experience, leading a team to support and grow the membership base in the technology community.

In their earlier career, Nick worked at Bench Accounting as an Onboarding Specialist, introducing new leads to the company's services and ensuring a successful trial experience. Nick also founded SHIFT Theatre Society, where they served as the Artistic Managing Director and managed all company operations.

Furthermore, Nick has sales and customer relationship experience from their time at Apple as a Business Specialist, where they introduced Apple solutions to business customers and built relationships.

Nick began their career at Carousel Theatre for Young People as an Administrative Coordinator, managing the school matinee portfolio and providing operational support.

Throughout their career, Nick has demonstrated strong leadership, relationship management, and customer-focused skills in various industries.

Nick Sartore's education history includes multiple degrees and certifications. Nick obtained a Diploma in Arts & Entertainment Management from Capilano University in 2009. From 2009 to 2014, they attended Simon Fraser University and studied Communication and Media Studies. In 2015, they began their Executive Pathway at the British Columbia Institute of Technology, where they completed bridging courses for a Bachelor of Business Administration (BBA). Nick continued at the same institution, graduating in 2022 with a Bachelor of Business Administration (BBA, With Distinction). From 2021 to 2023, they pursued an Advanced Diploma in Sustainable Business Leadership at the British Columbia Institute of Technology. In terms of certifications, they obtained "CODING FOR DESIGNERS" from Gymnasium in August 2020. More recently, they acquired certifications in various leadership and management areas from Pavilion, including "Retention & Renewals", "SaaS Metrics Fundamentals for Revenue Leaders", "The Role of a Leader", "Leadership Execution Excellence: Driving Accountable Teams", "Coaching for High Performance", and "Strategic Leadership: The Power of Purpose" between 2022 and 2023.

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Previous companies

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Timeline

  • Manager, Customer Onboarding

    January, 2023 - present

  • Team Lead, Customer Onboarding

    July, 2021

  • Onboarding Manager

    August, 2020