JC

Jessica Carey

Vp, Customer Operations at Knowland

Jessica Carey has a diverse work experience, starting with their current role as VP of Customer Operations at Knowland, which they began in August 2023. Jessica previously worked at Envision Experience, where they held various positions, including Director of Education Experience and Training and Senior Manager of Training and Delivery. Jessica also worked as a Training Manager at Freedom Partners Shared Services and held roles in education, such as Theatre Arts & English Teacher at Oakcrest School and Theatre Arts Teacher at Richardson High School. Additionally, Jessica has experience in the performing arts, being the Founding Director of the McClarey Players Professional Theatre Ensemble. Jessica also worked at Dallas Children's Theater and Ann Taylor, where they held roles as a Community Teaching Artist and Sales Lead/Acting Assistant Manager, respectively.

Jessica Carey holds a Master of Business Administration (MBA) degree in Management Consulting from American University - Kogod School of Business, which they obtained from 2018 to 2020. Jessica also earned a Bachelor's degree in Education from Ashland University from 2001 to 2005 and a Master's degree in Building Administration from Lamar University from 2007 to 2009. Additionally, they have obtained certifications such as the Certified Knowland Sales Leader from Knowland in 2023, Introduction to the SHRM-CP Certification Exam from LinkedIn in 2019, Managing Your Time from LinkedIn in 2017, and a Texas Educator Certificate in Theatre Arts, Speech, and ESL from the State Board of Educator Certification in 2013. Jessica is also an ELEOT Certified Evaluator.

Links


Timeline

  • Vp, Customer Operations

    August, 2023 - present

  • Head Of Customer Success

    December, 2020