Widlyne Cazeau-Rodney

Customer Support Manager at Koncert

Widlyne Cazeau-Rodney has a diverse work experience spanning over two decades. Widlyne started their career in 1999 as a Property Claims Adjuster at Safety Insurance, where they investigated insurance claims, reviewed liability, and handled personal injury protection and medical payment claims. Widlyne then joined Agero, Inc. in 2008 and held various roles, including Customer Recovery Specialist, Operations Supervisor, and Operations Manager. In these roles, they coached and developed teams, resolved client issues, managed quality assurance programs, and contributed to strategic plans. Widlyne'smost recent position was as a Customer Support Manager at Koncert, where they managed the customer support department and ensured processes were properly documented and audited.

Widlyne Cazeau-Rodney earned a Bachelor's degree in Business Administration and Management, General from Fisher College. Widlyne attended Fisher College from 2000 to 2004.

Links

Previous companies

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Timeline

  • Customer Support Manager

    August, 2022 - present