Colin Spence

Colin Spence has a diverse work experience spanning various roles and industries. Colin is currently working at Loctax as a Customer Success Lead, leading the Customer Success function and managing a team of Customer Success Managers. Previously, they worked at RevGenius as a Member.

In their previous roles, Colin served as a Global Customer Success Manager at Silverfin, where they focused on accountants' success by providing real-time data and automated compliance reporting. Colin also worked at LinkedIn as a Senior Customer Success Manager, where they provided project management, change management, talent acquisition, social recruiting, and branding expertise to large enterprise and global customers. Additionally, they held the role of a Customer Success Manager at LinkedIn.

Before that, Colin worked at IBM Smarter Workforce as a Senior Recruiter, responsible for end-to-end recruitment processes for various practices. Colin specialized in cyber, big data, mobility, infrastructure, architecture, application development, and consulting. Colin also handled all corporate functions recruitment.

Prior to joining IBM, Colin served as a Senior Recruiter - Consulting & Cyber Security at BAE Systems Applied Intelligence, where they were responsible for recruitment targets for the Cyber Security business area. Colin recruited technical specialists within the Cyber Security industry and implemented direct sourcing strategies and reporting tools.

Colin has also worked at BAE Systems in various roles, including Human Resources Manager, Project Manager in Saudi Arabia, and International Recruitment Manager in Saudi Arabia. Before that, they worked as a Sales Recruitment Consultant at Certus Sales and as an Account Manager at Need More Time Ltd.

Colin Spence's education history begins with their Bachelor of Science (BSc) in International Business Management, German, and Industrial Relations from the University of Kent, which they earned from 2002 to 2004. Later, from 2008 to 2011, Colin obtained a Project Management 'Developing You' Certificate from the Project Management Institute & Association for Project Managers. In 2011 to 2012, they pursued a CIPD degree in Human Resources at Farnborough College of Technology. Moving forward, Colin attended Harvard University in 2017 to 2018, where they received a Certificate in Super Earths & Astrobiological Life. In terms of additional certifications, they completed a variety of courses and programs, including Head of Customer Success from Startdeliver in 2023, How to Think Strategically from LinkedIn in 2023, Unconscious Bias from LinkedIn in 2021, and Accounting Foundations from LinkedIn in 2020. Other certifications include Consulting Approach to Problem Solving from Udemy in 2020, Leading Change in Times of Disruption from the Massachusetts Institute of Technology in 2020, Becoming Head of Sales: Developing Your Playbook from LinkedIn in 2018, and LinkedIn Certified Professional - Recruiter from LinkedIn in 2017. Colin also obtained awareness and prevention training on human trafficking from Stanford University in 2018. It is important to note that Colin's certification history suggests an ongoing commitment to professional development and continuous learning.