Simieon Crump

Simieon Crump has a strong background in technical support and cloud operations. Simieon started their career at Datto, Inc. in 2013, where they worked as a Technical Support Expert for a year before being promoted to a Senior Cloud Operations Support Engineer & Disaster Recovery Professional. Simieon held this role for three years before joining Compufit LLC in 2018 as a Support Engineer. At Compufit LLC, Simieon was responsible for data backup and recovery, server and workstation maintenance, as well as AWS EC2 creations and migrations. In 2020, they joined Logicworks as a Cloud Support Associate, where they troubleshooted client issues in AWS, Azure, and PVC. Simieon also handled tasks such as monitoring and updating alerts, troubleshooting server-side issues, and collaborating with other teams to improve internal products. Simieon was actively involved in drafting troubleshooting guides and training new technicians.

Simieon Crump obtained an Associate's degree in Computer Systems Networking and Telecommunications from Technical Career Institutes, where they studied from 2010 to 2012. In terms of additional certifications, they obtained the following: HashiCorp Certified Terraform Associate from Linux Academy in June 2021, CKA: Certified Kubernetes Administrator from The Linux Foundation in December 2022, AWS Certified Solutions Architect – Associate from Amazon Web Services (AWS) in November 2021, CompTIA Security + from CompTIA in May 2018, CompTIA Cloud + from CompTIA in September 2017, AWS Certified Cloud Practitioner from Amazon Web Services in April 2018, Certified ScrumMaster from Scrum Alliance in October 2015, CompTIA Network + ce from CompTIA in August 2014, and Certified Support Professional 1 from Technology Services Industry Association (TSIA) with no specified month and year of attainment.