Senior Product Manager

About MasterControl:

MasterControl Inc. is a leading provider of cloud-based quality and compliance software for life sciences and other regulated industries. Our mission is the same as that of our customers to bring life-changing products to more people sooner. The MasterControl Platform helps organizations digitize, automate and connect quality and compliance processes across the regulated product development life cycle. Over 1,000 companies worldwide rely on MasterControl solutions to achieve new levels of operational excellence across product development, clinical trials, regulatory affairs, quality management, supply chain, manufacturing and postmarket surveillance. For more information, visit www.mastercontrol.com.

Summary

The Senior Product Manager serves a critical role in researching, developing, marketing and managing MasterControl products for the Medical Device, Pharmaceutical, Biotech and Life Sciences industries. This role requires a relatively rare combination of experience with product management and quality management or manufacturing systems for these highly regulated companies, plus the ability to apply that experience to building a solution that bridges the gap between performance and quality by digitizing production. This role will focus specifically on the development of MasterControl's Manufacturing Excellence product.

Responsibilities

• Represent our customers and the challenges they face. Help define the best-in-class solutions that fit our customers' needs and be the undisputed expert on customer voice.
• Work effectively in multidisciplinary teams with engineering managers, developers, architects, designers, etc. to collaborate, negotiate, build productive relationships and foster a positive team culture

• Ensure MasterControl products are compliant with applicable customer regulatory requirements.
• Partner with engineering teams to define scope and drive customer value
• Partner with internal services team, outside vendors, and customers to manage Integration Roadmap and provide robust enterprise integration capabilities to clients

• Enable the sales process (sales strategy, demo highlights, etc.)
• Regularly interact with customers (research, feedback on specs, early demonstrations, beta, etc.) and extract feedback to drive product decisions and keep a pulse on what customers want
• Assist marketing (draft messaging for collateral, create initial presentations, attend events)
• Identify Product Strategy (pricing, licensing, packaging, benefits, etc.)
• Assist sales (demonstrate the vision, participate on sales calls, etc.)
• Achieve product success, including revenue and reference targets
• Non-negotiable - Use your excellent sense of humor, personality, and skills effectively to make MasterControl #TheBestTeamOnThePlanet! (More on that below...)

Required Skills

• Experience taking a new and fast growing product to scale
• 5+ years of experience as a Product Manager in a SAAS organization
• Strong understanding of enterprise systems in manufacturing and production environments

Preferred Skills

• Bachelor's degree in Business, Computer Science, Engineering or equivalent work experience. An MBA or other advanced degree is a plus.
• More than 3 years of experience with a Medical Device, Pharmaceutical, Biotech, or other Life Sciences company within manufacturing
• Experience as a Product Manager within a Medical Device, Pharmaceutical, Biotech, or other Life Sciences company OR Product Manager in a Software company with exposure/work experience in the above-mentioned industries.

• Experience with software integrations specific to manufacturing software and equipment and/or IIOT
• Very strong communication skills, both written and verbal
• Some travel is required, typically to interact with customers, present at user group meetings, etc.

Physical Demands and Working Conditions

• Ability to communicate effectively in writing, in person, over the telephone and in e-mail
• Ability to operate a computer and work at a desk for extended periods of time

Why Work Here?

#WhyWorkAnywhereElse?

MasterControl is a place where Exceptional Teams come together to do their best work. In fact, hiring Exceptional Teams is a core value of ours. MasterControl employees are surrounded by intelligent, motivated, and collaborative individuals. We like to call it #TheBestTeamOnThePlanet.

We work hard to develop and challenge our employees' skillsets, recognize their contributions, encourage professional development, and offer a one-of-a-kind culture. This is why we say #WhyWorkAnywhereElse?

MasterControl could be your next (and last) career move!

Here are some of the benefits MasterControl employees enjoy:

• Competitive compensation
• 100% medical premium coverage (yes, you read that right!)
• 401(k) plan with company match
• Generous PTO packages that increase with tenure
• Schedule flexibility
• Fitness clubs (you get paid to have fun and be active!)
• Company parties and employee recognition programs
• Wellness programs (free Fitbit, gym membership and athletic shoe reimbursements, etc.)
• Onsite physician and massage therapist
• Innovation center and gaming rooms at the office
• Dental/vision plans
• Employer paid life insurance policy
• Much, much more!

Applicants must be currently authorized to work in the United States on a full-time basis.

The US base salary range for this full-time position is $100,000 - $200,000 + equity + benefits. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

MasterControl is an Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact MCTalent@MasterControl.com or call (801) 942-4000 and ask to speak with a member of Human Resources.
Equal Opportunity Employer, including disability and protected veteran status.