Shay Staples

Shay Staples has a diverse work experience spanning various roles and positions. They currently hold the position of Vice President of Technical Support at Medrio, a position they have held since February 2022. Prior to that, they were employed at Mitratech, where they served as Senior Director of Global Support from February 2021 to February 2022. They also held the position of Director of Support & Client Success from March 2018 to February 2021, and Global Support Manager: CMO from January 2016 to March 2018. Before joining Mitratech, Staples worked at Complia Health as the Manager of Technical Support & Services from June 2014 to January 2016. They also served as the Support Operations Manager at Rocky Mountain Health Plans from March 2013 to June 2014. Earlier in their career, Staples was an Area Customer Support Supervisor at Iron Mountain from September 2005 to January 2013 and worked as a Project Manager at THE R GROUP from January 2000 to January 2003.

Shay Staples has a background in computer science, with a focus on Lean Six Sigma. They attended Clark Atlanta University for computer science but did not indicate any specific degree or years of attendance. Additionally, they pursued Lean Six Sigma at Villanova University, obtaining a certification in that field. The exact duration of their education and any other degrees or certifications obtained are unknown. They also attended Vincent High School, but their field of study during that time is not provided.