Geraldine Miller

Geraldine Miller has a diverse work history spanning multiple industries and roles. Geraldine is currently employed as a Customer Service Representative at MeetingOne since March 2021. Prior to that, they worked as a Sales and Purchasing Manager at Agrijute-Dumarché SarL from June 2019 to February 2021. In this role, they were responsible for stock level analysis, supplier negotiation, purchase management, and container logistics. Before that, Geraldine served as a Substitute Teacher of English as a foreign language at National Education - Dijon Academy from January 2018 to May 2019.

Geraldine'sprevious experience includes positions such as Head of Customer Service & Sales and Account Manager at LSG Sky Chefs (May 2015 to December 2016), Assistant to the Key Account Manager in the Middle East at LSG Sky Chefs (May 2013 to December 2014), Group Marketing Manager and Communications at Green Networks (March 2012 to April 2013), Account Manager at Intermarkets Bahrain (January 2011 to November 2011), and Group Marketing Communications and Brand Coordinator at Zain Group (July 2006 to December 2010).

Geraldine's earliest roles include being a Group Marketing Analyst at Celtel International (Zain Group) from October 2005 to June 2006. Overall, their work experience demonstrates a strong background in customer service, sales, marketing, teaching, and management.

Geraldine Miller has a diverse education history. Geraldine obtained their Bachelor's degree in International Business & Management from Amsterdam University of Applied Sciences, where they studied from 2003 to 2006. In 1998, they pursued a degree in Management des Entreprises Culturelles and completed their DEUG at Université de Bourgogne in 2000.

In 2017, Geraldine obtained a certificate in Teaching English as a Second or Foreign Language/ESL Language Instructor from TEFL Toulouse. This certification reflects their interest in language instruction and equips their with the necessary skills to teach English to non-native speakers.

In addition to their formal degrees, Geraldine has also earned several certifications. Geraldine achieved the Certified Associate in Project Management credential from the Project Management Institute in September 2010. This certification demonstrates their competence in project management practices.

Geraldine has also completed a range of professional training courses, primarily in the field of customer service. Some of the courses they have completed include "Creating Positive Conversations with Challenging Customers," "Customer Service Foundations," "Customer Service: Call Control Strategies," "Customer Service: Handling Abusive Customers," "Customer Service: Problem Solving and Troubleshooting," "De-Escalating Intense Situations," and "Delivering Bad News to a Customer." These courses reflect Geraldine's dedication to enhancing their customer service skills and their ability to handle challenging situations effectively.

Finally, Geraldine has also completed training in various software and tools. Geraldine has certifications in "Using Microsoft Teams and Outlook Together: Maximizing Productivity" and "Adobe Captivate Prime 2016 Essential Training." These certifications demonstrate their familiarity with these software programs and their ability to leverage them for increased productivity.

Overall, Geraldine Miller's education history showcases their commitment to continuous learning and professional development in various fields, including business, language instruction, project management, customer service, and software proficiency.