Customer Success & Support
About
The Customer Success & Support team at Mitratech is dedicated to ensuring that clients effectively leverage the company's technology solutions to enhance their operational efficiency and achieve their goals. This team provides expert technical support, guidance, and customer advocacy, fostering long-term relationships while helping clients maximize value from their investments. Through proactive engagement and tailored strategies, they work to improve customer satisfaction and drive overall success for clients in the legal, risk, compliance, and HR sectors.
Team members
Arun Vijayan
Technical Support Manager
Charlie Searle
Technical Support Specialist
Dorathy Ramirez
Customer Success Manager
Dylan Maes
Senior Director, HRC Customer ...
Gemma Johnson
Support Team Lead
Grace Clements-Ray
Manager Of Customer Success
John Johnson
Senior Manager, Customer Succe...
Karin Schellenberg
Senior Manager Customer Succes...
Liam Perlstein
Customer Success Manager
Mohammed Sameer
Customer Success Manager
Nick Puschak
Director Of Client Success
Nick Woerner
Director, CX
Otis Shelton
Technical Support Manager
Ryan Murphy
Manager, Customer Success
Shana Chivon Green
Technical Support Manager
Soya Bissau
Team Lead, Customer Success Ma...
Trevor Spratt
Technical Support Team Lead
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