Hayley Jean Farr

Hayley Jean Farr serves as the Head of Strategy & Operations at Mural, leading Revenue Operations, Data Analytics, Business Operations, PMO, and IT teams since September 2023. Previously, Hayley held the role of VP, Revenue Operations & Strategy at Mural, overseeing Marketing Operations, Sales Operations, Deal Desk, and Customer Success Operations. Prior experience includes Head of Customer Experience Operations at Benchling and Vice President of Sales Strategy at Gainsight, where Hayley focused on Industry Strategy in healthcare, education, and security. Hayley also contributed to athenahealth in various leadership roles, including Director of Customer Success Operations and Director of Service Product Management. Early career highlights include environmental initiatives at Blue Cross Blue Shield of Massachusetts and analytical support at The Cadmus Group, with an academic background featuring an MBA from Cornell Johnson Graduate School of Management and a B.S. from Cornell University.