NRI Australia & New Zealand
Lady April C. is an experienced ITSM Consultant currently working at NRI Australia & New Zealand since August 2022, focusing on Change Management. Prior experience includes roles at Reed Elsevier Philippines from May 2015 to July 2022 as a Subject Matter Expert of Service Desk Analyst, where expertise in legacy processes and project rollouts was developed, as well as serving as a Senior and Service Desk Analyst. Earlier roles include Senior IT Helpdesk Analyst at Convergys Philippines and Technical Support Representative positions at Teleperformance and Sykes, providing technical support and customer service for various products. Lady April C. holds a Bachelor of Science in Computer Engineering from AMA Computer College Parañaque.
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NRI Australia & New Zealand
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Transformative digital solutions take more than IT expertise. They take a partner you can count on. With an eye for precision and the vision to help you progress. Who can move quickly to find the right ways forward – so that you’re always ahead of tomorrow. We’re that partner for countless businesses. Designing, implementing and managing digital solutions that are as personalised as they are progressive. That open the doors to greater digital success – across business, government and beyond. We deliver everything from business strategy and consulting through to infrastructure and managed IT services. We’re backed by a global reach that makes us a truly game-changing alternative in the digital services space – with local decision-making and authority. And we’re powered not just by technology, but by passionate people who are fearlessly committed to getting it right for our customers. Transformative digital solutions take the right team, making the right moves at the right time. You’ve found yours with NRI.