MI

Maryamo Issa

Customer Success Manager at Omnigo Software

Maryamo Issa has a diverse work experience. Maryamo started their career as a Membership Services Coordinator at the YMCA of Greater Louisville in 2016, where they excelled in managing customer relationships and facilitating client training. In 2020, Maryamo joined Teleperformance as a Customer Support Representative and played a crucial role in developing and improving the sales representative team. Maryamo received high customer satisfaction ratings and demonstrated excellent organizational and communication skills. In 2021, Maryamo transitioned to Norton Healthcare as a Patient Care Coordinator, where they served as a primary point of contact for patients, ensuring their overall care coordination and improving their experience by working with various departments. In 2022, they became a Product Management Intern at RadicalX, where they developed a deep understanding of customers and their needs, synthesized information, and contributed to delivering market-leading solutions. Maryamo is currently working as a Customer Success Manager at Omnigo, where they are responsible for ensuring customer success.

Maryamo Issa has a degree in Human and Health Performance with a focus on Kinesiology and Exercise Science from the University of Louisville. In addition to their degree, they also obtained a Product Analytics Micro-Certification (PAC) from Product School in April 2022. Maryamo also holds a Certified Nursing Assistant certification from the Kentucky Nurse Aide Registry, which they obtained in May 2017. It is mentioned that they have a certification in Data Analytics from Tech Louisville, but no specific details about the institution or the date of completion are provided.

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Timeline

  • Customer Success Manager

    November, 2022 - present