MS

Marilyn Salvi

Senior Customer Success Manager at ON24

Marilyn Salvi has over 30 years of work experience, with their most recent position being a Senior Customer Success Manager at ON24 since April 2022. In this role, they utilize ON24's webinar marketing platform to help companies enhance lead qualification and accelerate sales pipeline opportunities.

Prior to their role at ON24, Marilyn worked at UKG (Ultimate Kronos Group) as a Customer Success Manager from August 2015 to April 2022. During their time at UKG, Marilyn proactively managed a territory consisting of 50 customers and focused on developing long-term relationships. Marilyn successfully advocated for their customers and worked towards reducing churn and driving retention/renewals.

Before their position at UKG, Marilyn was an Account Executive at Ceridian from August 2007 to August 2015. During this time, they achieved 123% quota for upselling, cross-selling, and renewals. Marilyn also created and managed sales reports and dashboards and recommended solutions that aligned with customers' goals and objectives.

Marilyn's earliest work experience was as a Key Account Manager at Mars from February 1989 to May 1998. In this role, Marilyn managed and called upon headquarter points of store chains and negotiated sales to achieve business objectives.

Overall, Marilyn Salvi has a strong background in customer success management, sales, and key account management within the technology, human resources, and consumer goods industries.

From 1982 to 1986, Marilyn Salvi attended Purdue University, where they earned a Bachelor of Applied Science (BASc) degree in Business/Commerce, General.

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Timeline

  • Senior Customer Success Manager

    April, 2022 - present