Yuichiro Yamada

Senior Customer Success Manager, APJ at ON24

Yuichiro Yamada has a diverse work experience spanning over multiple companies and roles. Yuichiro is currently working as a Senior Customer Success Manager at ON24 since September 2021. Prior to that, they worked at Adobe as a Senior Customer Success Manager of Digital Media from March 2020 to August 2021, and as a Senior Account Solution Consultant from May 2018 to February 2020.

Before Adobe, Yuichiro worked at Salesforce as a Principal Solution Engineer from August 2017 to April 2018. Yuichiro also has experience working at ExactTarget as a Lead Solution Engineer from June 2015 to July 2017 and as a Solutions Consultant from June 2014 to May 2015.

Prior to that, they worked at TIBCO Software Japan as a Senior Solution Consultant from January 2011 to May 2014, and at Sony Life Insurance Co., Ltd. as a Life Planner from March 2010 to January 2011.

Yuichiro also has experience working at Hewlett-Packard Japan as a Sales Specialist from November 2009 to February 2010, and as a Solution Sales Specialist from November 2008 to October 2009.

Yuichiro started their career at Mercury Interactive Japan as a Presales Engineer from October 2004 to October 2008.

Before that, they worked at Business Objects Japan as a Presales Engineer from October 2002 to October 2004.

Yuichiro began their professional journey at Compaq Computer as a Solution Specialist from January 1998 to September 2002. Throughout their career, Yuichiro has gained expertise in customer success management, solution consulting, sales engineering, and presales engineering across various industries and software companies.

Yuichiro Yamada pursued their undergraduate studies from 1990 to 1993 at Toyo University, where they earned a Bachelor of Arts degree in Sociology. In 2017, they enrolled in Musashino Art University to further their education in Communication Design. Although no end year is specified for their current enrollment, it can be inferred that they are still matriculating in this program.

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Timeline

  • Senior Customer Success Manager, APJ

    September, 2021 - present