Aleksandra Trkulja

Head Of Customer Service at OrotonGroup

Aleksandra Trkulja has extensive experience in customer service and operations management roles. Aleksandra most recently worked as the Head of Customer Service at OrotonGroup. Prior to that, they served as the Operations Manager at MAISON de SABRÉ and the Head of Customer Happiness at Decathlon Australia. Earlier in their career, they held positions such as CRM Executive at Shona Joy, Customer Service Consultant at City Chic Collective Limited, and Retail Sales Manager at Strandbags.

Aleksandra Trkulja's education history begins in 2008 when they attended the University of Sydney and completed a Certificate in Psychology. Aleksandra then pursued a Bachelor of Arts (BA) degree in Arts and Sciences at the University of Western Sydney from 2010 to 2014.

In 2014, Aleksandra furthered their education in the field of Interior Styling and earned a Diploma from the Coco Republic Design School, which they completed in 2017. During the same period, from 2016 to 2017, they also attended ISCD, where they obtained another Diploma, this time in Interior Design.

Continuing their educational journey, in 2019, Aleksandra enrolled at Swinburne University of Technology and is currently working towards a Diploma in Human Resources Management and Services. Aleksandra is expected to complete their studies in 2022.

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Timeline

  • Head Of Customer Service

    November, 2022 - present