April Baldock

Program Manager at Outreach

April Baldock has a diverse work experience spanning several years. April started their career as a Volunteer Services Student Assistant at the University of Washington Medical Center in October 2013 and held this position until August 2015. In August 2015, they transitioned to become a Research Assistant and worked in this role until September 2016.

Afterwards, Baldock joined the University of Washington as a Scientific Instrument Technician in October 2016 and remained in this position for a year until September 2017.

April then joined Outreach in October 2017 as a Technical Support Engineer I and was promoted to the role of Technical Support Engineer II in January 2019. In May 2021, they stepped into the role of Project Coordinator and currently serves as a Program Manager.

April Baldock's work experience showcases their progression and expertise in technical support and project management roles.

April Baldock earned a Bachelor's Degree in Biophysics and Applied Physics from the University of Washington, where they studied from 2012 to 2016. In addition to their degree, they also obtained certifications as a Certified Administrator from Outreach in June 2021 and as a Zendesk Certified Support Admin from Zendesk in October 2019.

Links

Timeline

  • Program Manager

    May, 2021 - present

  • Project Coordinator

    January, 2019

  • Technical Support Engineer II

    October, 2018

  • Technical Support Engineer I

    October, 2017

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