Diana Norton

Diana Norton has over a decade of experience in various leadership roles. Diana most recently worked as the Sr. Director of Customer Success at Passport, where they provided high-touch customer support and implemented logistics solutions for diverse brands. Prior to that, they served as the Director of Account Management at Vector Solutions, overseeing a team of 13 and maximizing profitability across multiple product lines. Diana also worked as the Director of Client Success and Senior Implementation Manager at LiveSafe, managing client accounts and achieving high retention rates. Earlier in their career, Diana was the Manager of Domestic and International Capacity Building Programs at the DeVos Institute of Arts Management, where they developed and managed training initiatives for cultural organizations. Diana also worked as a Research Consultant at AEA Consulting, providing strategic planning and fundraising assistance to clients. Diana began their career as a Special Projects Coordinator at United States Artists, where they cultivated relationships with artists and managed grant programs.

Diana Norton completed their Bachelor of Arts (B.A.) degree in American/United States Studies/Civilization at Smith College in 2009. Diana then pursued a Master of Public Administration (MPA) degree with a specialization in Non-Profit/Public/Organizational Management at New York University from 2011 to 2013. During their time at New York University, they also engaged in an externship as a Project Associate at Opening Act.