Kyle McDonald

Enterprise Customer Success Manager at Passport

Kyle McDonald has a diverse work experience spanning several industries. Kyle is currently working as an Enterprise Customer Success Manager at Passport since September 2022. Prior to this, Kyle worked at UPS for over seven years, holding various roles including International Account Executive, Senior Account Executive, Territory Account Executive, and Inside Sales Representative. At UPS, they managed and sold to clients at different levels, focusing on high-impact wins and coordinating sales plans across departments. Kyle also negotiated and sold complex supply chain strategies and technologies, grew existing accounts, and developed customer relationships. Before joining UPS, Kyle worked at State Farm as a CRC Representative, where they assisted policy holders with claims, payments, and updating personal information. Kyle also worked as an Executive Sales Representative - Team Leader at CBSCHEM, overseeing sales for clients in the Western region of the US. Additionally, they have experience as a Sales Floor Associate at Follett Book Store, a Customer Service Rep at AZ Traffic Schools, and a Lot Attendant at Brown and Brown Chevrolet.

Kyle McDonald completed their Bachelor's Degree in BFA - Painting from Arizona State University, where they studied from 2011 to 2014. Prior to that, they obtained an Associate's degree in General Studies from Mesa Community College, where they attended from 2008 to 2011.

In addition to their formal education, Kyle McDonald has also obtained several certifications, including "Learning Excel: Data Analysis," "Mastering Common Interview Questions," "Sales: Analytics-Driven Storytelling," "Time Management Fundamentals with Microsoft Office," "Video Interview Tips," "Delivering an Authentic Elevator Pitch," "Excel Essential Training (Office 365/Microsoft 365)," "Gender in Negotiation," "How to Be Both Assertive and Likable," "How to Project Vocal Confidence," and "Making Great Sales Presentations." These certifications were obtained from LinkedIn, with the most recent certifications earned in May and June of 2022.

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Previous companies

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Timeline

  • Enterprise Customer Success Manager

    September, 2022 - present

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