Beth Tompkins

Beth Tompkins, EMBA, has a strong background in customer success enablement, operations, and communications. Beth has held leadership roles in various companies, including Perceptyx, where they serve as the Vice President of Customer Success Enablement. In this role, they lead the strategy and execution of customer success enablement and operations.

Prior to Perceptyx, Beth was the Director of Customer Enablement at Tackle.io, where they established and led the customer enablement strategy and teams. Beth also has experience in customer success enablement, experience, and academy as the Director of Customer Success at Invoca.

Before their roles in customer success, Beth worked as a Senior Manager of Global Communications and Enablement at Procore Technologies. Here, they led the internal communications and enablement strategy for the IT Engineering, Services, Security, and Support department.

Beth also has experience in education and events, having served as the Executive Director of Customer Experience, Enablement, Operations, and Events at Forester Media Inc. In this role, they launched and led global online education and professional development divisions. Beth also produced and hosted industry events and conferences, such as StormCon.

Additionally, Beth has worked as an Executive Consultant, providing marketing, operations, and enablement strategies to various clients. Beth has experience in CRM enablement, change management, and influencer programs.

Throughout their career, Beth has demonstrated strong leadership skills, strategic thinking, and a focus on customer success and enablement.

Beth Tompkins, EMBA has a Bachelor of Arts (BA) degree in English/Creative Writing from UC Santa Barbara and another BA degree in Theater Management from the same institution. In 2009-2011, they pursued an Executive MBA in International Business from California State University, Monterey Bay. Additionally, they have obtained various certifications over the years, including Scrum Master Certification from Scrum Alliance and Google Ads Measurement and Search Certifications from Google. Beth is also an Invoca Scholar, having completed the Invoca Academy program.